Privacy Policy

This policy explains what personal data the Zinga app collects, why, and who it is shared with. Zinga is run by Zinga Sportz Private Limited (GSTIN 29AADCZ0683L1ZQ), Bengaluru, Karnataka.

1. What we collect

• Your mobile number, used to sign you in with a one-time code (OTP).
• Your profile: name, profile photo, city and area, and the player details you add, such as your playing role and batting style.
• Your activity on the platform: bookings, the tournaments and matches you play, your clubs and teams, and your match stats, records and achievements.
• Your wallet: refunds, prizes, rewards, withdrawals and the UPI ID you withdraw to.
• Your PAN and the name on it, when you complete KYC to withdraw winnings.
• Posts, comments, likes and reports you make in the community feed, and messages you send to Customer Support.
• Your device's push notification token, so we can send you notifications.
• The devices you are signed in on, so you can see and sign out of them in Settings.

2. Why we use it

• To sign you in and keep your account secure.
• To take bookings, run tournaments and matches, and keep scores and standings.
• To show your stats, records, achievements and leaderboards.
• To pay refunds, prizes and rewards, and to deduct and report tax (TDS) where the law requires.
• To send you notifications about your bookings, matches, wallet and account.
• To moderate the community feed and handle reports.
• To answer your support requests.

3. Who can see what

• Other players can see your name, profile photo, clubs, match stats and results, and what you post in the community.
• Umpires, ground managers and ground staff see the team lists and details they need to run your match or booking.
• Ground owners see the bookings made at their grounds.
• Zinga's support and operations staff see what they need to help you and run the platform.

We do not sell your personal data.

4. Service providers

We share data with providers only to run the platform:

• Razorpay, which processes payments in the app.
• Cashfree, which sends withdrawals to your UPI ID.
• An SMS provider, which sends sign-in codes.
• A push notification service, which delivers notifications to your phone.

We may also share data when the law requires it, for example with tax authorities for TDS.

5. How long we keep it

We keep your data while you have an account. If you delete your account in the app, your personal details are erased 30 days later unless you sign in again before then; match records stay under "Deleted user", and the payment, wallet and tax records the law requires us to keep are retained. If you hide your account instead, nothing is erased: your profile no longer shows in the app until you sign in again.

6. Your choices

• You can view and edit your profile in the app.
• You can turn push notifications off in your phone's settings.
• You can sign out of any of your devices from Settings.
• You can ask Customer Support for a copy of your data, a correction, or to close (hide) your account.

7. Security

Access to personal data at Zinga is limited to the staff who need it. Sign-in uses one-time codes sent to your phone. Payment card and bank details are handled by the payment providers, not stored by Zinga.

8. Changes and contact

We may update this policy. The version number and date at the top of this page show when it last changed. For questions about your data, contact us through Customer Support in the app.